Design and executed more than 80,000 programs and sending more than 1 billion communications on behalf of the nation’s largest health plans, pharmacy benefit managers and other population health managers.
Drive engagement by delivering the right combination of automated calls, email, SMS text, direct mail, web and live agent calls based on consumer preferences and needs. We provide the expertise and data on when, where, and how to engage consumers at every stage of their health and life.
Delivers a personalized and effective consumer experience, while providing centralized control and transparency across the enterprise of communications activities.
Best practices to engage consumers in their health built on years of “test and learn” methodology, messaging, channels, timing and sequencing.
Centralize and honor consumer communications preferences and permissions, to power better engagement, manage multiple sources of data from vendors and support important compliance initiatives.
Increase in transfer rates into a chronic condition management program
Reach rate with targeted SMS messaging
Increase in behavior change with second chance messaging
Per member savings by switching to lower-cost channels