Improve
medication adherence
by increasing

refills education compliance awareness automation satisfaction

Our SmartReach™ Solution for
Medication Adherence

Did you know that people who drive domestic sedans are less likely to be medication compliant? Welltok’s SmartReach pinpoints with up to 90% accuracy who will be non-adherent and gets ahead of the curve with barrier-breaking messaging that drives immediate action. By maximizing outreach with integrated multi-channel digital and offline outreach like automated voice (IVR) calls for refills, text messaging for reminders and postcards for mail orders, we’ve successfully increase medication compliance for the nation’s top pharmacies and plans.

Solution Value

Predict

Leverage our data and analytics to predict with up to 90% accuracy who is in need and likely to take action based on insights from 275M people

Star Ratings

Drive higher ratings for adherence quality measures and customer satisfaction measures

Refill

Higher prescription fill rates

Surround-Sound

Create branded surround-sound with the right message and channel mix across 9 available channels and improve medical loss ratio (MLR)

Secure

We protect the privacy of your people, partners and data

ROI-Driven

Understand the real impact your communication strategy is making with robust dashboards and key performance metrics

Solution Results

0 M
Refill revenue in
annual ROI
0 %
Increase in refill rates compared to the unengaged
0 pt.
Star Rating improvement in Part D adherence categories

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