medication adherence
by increasing

refills education compliance awareness automation satisfaction

Our SmartReach™ Solution for
Medication Adherence

Are you reaching people with the right reminders and education, even before they’re late to fill? Power up your outreach with proprietary data, advanced analytics and predictive insights to pinpoint exactly who will be non-adherent and get ahead of the curve with education, while also nudging key actions for refill and late fills. SmartReach™ for Medication Adherence combines the power of our vast proprietary consumer database with your existing data to predict individuals at risk of non-adherence and those most likely to engage, and then reach them across multiple channels to drive action toward medication compliance. Utilize personalized, barrier breaking messages to promote generics or lower-cost alternatives when appropriate to help people adhere to their care plans.

Solution Value


Leverage our data and analytics to predict with up to 90% accuracy who is in need and likely to take action based on insights from 275M people

Star Ratings

Drive higher ratings for adherence quality measures and customer satisfaction measures


Higher prescription fill rates


Create branded surround-sound with the right message and channel mix across 9 available channels and improve medical loss ratio (MLR)


We protect the privacy of your people, partners and data


Understand the real impact your communication strategy is making with robust dashboards and key performance metrics

Solution Results

0 M
Refill revenue in
annual ROI
0 %
Increase in refill rates compared to the unengaged
0 pt.
Star Rating improvement in Part D adherence categories

Suggested Reading

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