Help your people stay safe and healthy with:

vaccine updates  rapid testing   education   onsite screening   COVID support  COVID resources 

Our SmartReach™ Solution for COVID-19

With COVID cases once again on the rise and vaccines available, the pressure is on to get your COVID safety, education and vaccine communications running. Welltok helps you keep everyone up-to-date with the most relevant information and resources based on each individual’s circumstances. SmartReach for COVID-19 combines the power of our vast proprietary consumer database with your existing data to predict individuals at risk and those most likely to engage, and then reach them across multiple channels to drive action.

From curated data and analytics to understand your population’s risks, to multi-channel outreach (text, IVR, email, direct mail, etc.) for timely and effective communication, to testing and vaccination resources to prevent the spread of COVID, we’ve got you covered at every stage. We’ve successfully delivered millions of COVID-19 communications, are now integrated with several testing partners and are supporting vaccine compliance efforts in the interest of public health.

Best Practice Communication
During a Pandemic

We have pre-built campaigns to support your communication strategy during a pandemic – built on the success of millions of already deployed COVID-19 touchpoints. Be proactive and engage people based on their preferred communication channel:

Respond &

Send key information on hygiene and contact, prevention guidelines, testing, symptoms, and precautionary measures


Connecting with telehealth, supporting
work and school from home,
managing loneliness

Return to Worksite; Reopening

Reinforce prevention basics and
office rules, triaging care needs,
link to key resources

Testing &

Provide and promote convenient screening and testing options for COVID-19, and vaccine information & reminders

Solution Value

Match needs with resources

Leverage our data and analytics to predict with up to 90% accuracy who is in need and likely to take action based on insights from 275M people

Execute quick and effective outreach

Accurately target your population
with the right message using a
multi-channel approach

Stay ahead of an evolving crisis

Be ready with pre-set campaigns, tools, testing resources and upcoming vaccination availability

COVID Best Practices and Insights


How to Successfully Drive COVID-19 Vaccine Awareness, Compliance and Confirmation

diverse group of friends outside

Survey Results: Consumers Speak Up on COVID-19 Vaccine Communications


Your Definitive Channel Guide to COVID-19 Vaccine Communications